You can't avoid offending people from time to time. When you don't mean it, apologize. When you do mean it, accept the consequences - Eric Zorn
Of course, there are some people that can't help but be offended by everything you do but as leaders, be conscious to them and sensitive to feelings.
It's not worth having to always apologize if you can control your responses to them and it's not worth always being over sensitive if you can avoid it all together.
Mercy triumphs over judgement.
Happy Thursday!
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